Last updated: October 27, 2025

Thank you for shopping at Go.DigitalWall.io.

If, for any reason, you are not completely satisfied with your purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any digital products or services that you purchased with us.

解释和定义

The words with capitalized initials have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

For the purposes of this Return and Refund Policy: Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Go.DigitalWall.io, Bengaluru, India. Goods refer to the digital items or subscriptions offered for sale on the Service. Orders mean a request by you to purchase goods or services from us. Service refers to the website and its associated features. Website refers to Go.DigitalWall.io, accessible from https://go.digitalwall.io You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

您的订单取消权

You are entitled to cancel your order within 7 days without giving any reason for doing so.

The cancellation period will expire after 7 days from the date of purchase or activation of the digital service.

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by: By email: support@digitalwall.io

We will process eligible reimbursements no later than 14 days from the day on which we confirm your cancellation request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

退货条件

Since Go.DigitalWall.io primarily offers digital products and subscription-based services, refunds and returns are limited to the following cases: 1. The digital service was defective or not activated properly. 2. The refund request was made within 7 days of purchase. 3. The service was not accessed, used, or customized after purchase.

Refunds will not be provided under these conditions: 1. Change of mind or dissatisfaction after activation. 2. Partial usage or expiration of subscription duration. 3. Failure to use the purchased service or delayed activation due to user issues.

All approved refunds will be processed within 1–7 business days using the same payment method used during purchase.

Returning Goods (if applicable)

For physical items like NFC cards (if purchased), please send returns to the following address: Go.DigitalWall.io 25, Etamin B Block, Prestige Tech Park Internal Rd, Kadubeesanahalli, Bengaluru, Karnataka 560103, India

You are responsible for the cost and risk of returning the goods to us. We recommend using a reliable, insured, and trackable courier service. We cannot issue a refund without proof of delivery or receipt of the returned product.

Non-Refundable Services

All subscription and setup fees are non-refundable, even if the service has not been used. Pricing and offers may change at the discretion of Go.DigitalWall.io without prior notice.

联系我们

If you have any questions about our Return and Refund Policy, please contact us: By email: support@digitalwall.io Phone: +91 0806543221

1. The goods must have been purchased within the last 7 days. 2. The goods must be unused and in the same condition that you received them. 3. The goods must be returned in their original packaging.

The following goods cannot be returned: Goods made to your specifications or clearly personalized. Goods which, by their nature, cannot be returned or deteriorate rapidly. Goods not suitable for return due to health protection or hygiene reasons once unsealed. Goods that, after delivery, have been inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above conditions at our sole discretion. Only regular-priced goods may be refunded. Unfortunately, sale or promotional items cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

退货

You are responsible for the cost and risk of returning the goods to us. Please send all physical returns to the following address: Go.DigitalWall.io 25, Etamin B Block, Prestige Tech Park Internal Rd, Kadubeesanahalli, Bengaluru, Karnataka 560103, India

Digital Services and Subscriptions

For all digital purchases and subscription services on Go.DigitalWall.io, please note: All subscription and setup fees are non-refundable. Refunds will only be issued if the digital service was defective or not activated properly. Refund requests must be made within 7 days of purchase. Services that have been used, accessed, or customized are not eligible for refunds.

Approved refund requests will be processed within 1–7 business days using the same payment method used for the original transaction.

Policy Updates

Go.DigitalWall.io reserves the right to modify or update this Return and Refund Policy at any time. Any updates will be reflected on this page with a new “Last Updated” date. We encourage users to review this page periodically to stay informed of changes.

客户支持

If you need further assistance or clarification regarding returns, please reach out to us at: Email: support@digitalwall.io Phone: +91 0806543221 Office Address: 25, Etamin B Block, Prestige Tech Park Internal Rd, Kadubeesanahalli, Bengaluru, Karnataka 560103, India

联系我们

如果您对我们的退货和退款政策有任何疑问，请联系我们：

If you need further assistance or clarification regarding returns, please reach out to us at: Email: support@digitalwall.io Phone: +91 0806543221 Office Address: 25, Etamin B Block, Prestige Tech Park Internal Rd, Kadubeesanahalli, Bengaluru, Karnataka 560103, India